Terms of service

These terms apply to everyone who uses canonset.com, admin.canonset.com, our API and related services (the "Platform"), run by Canonset, Inc., a Delaware corporation ("Canonset", "we"). By creating an account or using the Platform you agree to them. If you use the Platform for a company, you agree for that company and confirm you're authorized to.

1. Other agreements

• Experts also accept the Canonset Expert Agreement, which governs their work, pay and the ownership of what they create. If it conflicts with these terms, the Expert Agreement wins.
• Clients use our services under a signed services agreement, statement of work or order form. If it conflicts with these terms, that agreement wins.
• Our privacy notice (canonset.com/privacy) explains how we handle personal information.

2. Accounts

You must be at least 18. Expert accounts are for people who live and work in the United States. Give accurate information, keep one account per person, keep your sign-in methods secure, and don't let anyone else use your account. You're responsible for what happens under your account. Tell us at security@canonset.com right away if you suspect someone else has used it.

3. Acceptable use

Don't use the Platform to:

• break the law, or infringe or misappropriate anyone's rights;
• access accounts, projects or data that aren't yours, probe or test our security without our written permission, or interfere with the Platform's operation;
• scrape, crawl or copy the Platform by automated means, except through our documented API within its limits;
• upload malware or anything you don't have the right to upload;
• impersonate anyone or misrepresent your identity, location or qualifications;
• have an AI tool do work that our original-work policy requires you to do yourself;
• copy, share or misuse task material, client data or other Confidential Information (as defined in your agreement with us); or
• serve, or act for, anyone our customer-eligibility policy excludes, or anyone US sanctions laws prohibit us from dealing with.

Clients may not upload personal information, health information, financial account information or government-controlled data unless their statement of work and a data processing agreement expressly cover it.

We may suspend or close an account that breaks these terms, puts others at risk or exposes us to legal liability. Where it's safe and lawful, we'll tell you why.

4. Content and ownership

• Client data belongs to the client. We use it only to provide the services the client ordered.
• Deliverables belong to whoever the governing agreement says: for client projects, the client, once paid.
• The Platform (software, design, graders, environments, documentation and our brand) belongs to Canonset. We give you a limited, non-exclusive, non-transferable right to use it as these terms allow.
• Public samples on canonset.com/samples are licensed under Creative Commons Attribution 4.0 (CC BY 4.0) unless a sample says otherwise: you may use them, including commercially, if you credit Canonset.
• Feedback you give us about the Platform we may use freely, without obligation to you.

5. Third-party services

Parts of the Platform rely on others, such as Stripe for payments and identity checks. Their terms may also apply to you when you use those parts.

6. Disclaimers

Apart from what a signed agreement with us promises, the Platform is provided "as is" and "as available". We disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows. We don't promise any amount of work to experts.

7. Limitation of liability

To the extent the law allows, neither Canonset nor its suppliers will be liable under these terms for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability under these terms is limited to the greater of $100 or the amount you paid us in the 12 months before the claim. A signed agreement with us sets its own limits for the services it covers. Nothing here limits liability that the law doesn't allow to be limited.

8. Indemnity

If you use the Platform for a business, that business will defend and cover Canonset against third-party claims arising from its breach of these terms or its content, including reasonable legal fees.

9. Ending use

You may stop using the Platform at any time and ask us to close your account. Sections 4, 6, 7, 8 and 10 continue after your use ends.

10. Disputes and law

Washington law governs these terms, without regard to conflict-of-law rules. Disputes go to the state or federal courts in King County, Washington, except that disputes between an expert and Canonset follow the dispute section of the Expert Agreement, and either side may bring an individual claim in small-claims court.

11. Changes and notices

We may change these terms. For changes that matter, we'll tell you by email or on the Platform at least 30 days before they apply; using the Platform after that means you accept them. We send notices to your account email; send yours to legal@canonset.com. If part of these terms can't be enforced, the rest still applies. These terms, with the agreements in section 1, are the whole agreement about your use of the Platform.

Questions: legal@canonset.com.