For experts
Trust and safety
Remote work attracts impersonators. Here is how we operate, so you can spot a fake message.
We never ask you for money
Canonset pays you, never the other way round. There are no signup fees, training fees, equipment purchases or "starter kits". Anyone asking you to pay is not us.
Payment details only inside your account
We collect payout and tax details only on pages you reach after signing in. We never ask for bank details, card numbers or passwords by email, text or chat.
One way to apply
Every role is listed on our Open roles page, and every application goes through our sign-up. We don't hire through messaging apps, and no one from Canonset will ask you to apply anywhere else.
Work stays on our platform
Tasks, instructions and client data live only inside the platform. We never send work as shared documents or ask you to use a personal account to access client material.
How we email you
Our emails come from no-reply@canonset.com and link only to canonset.com. They tell you that something happened and where to see it: a decision on your application, an answer that came back with notes or wasn't accepted, a payout, a project that opened in your field. They never carry attachments, and never ask for a password, a sign-in code or payment details. A sign-in code is only ever typed into canonset.com, by you.
A person answers
Email support@canonset.com about your account, your pay or a decision, and a person reads it and answers within one business day. There is no bot in front of support, and every decision we make comes with its reason.
Think someone is impersonating us?
Don't reply, click links or send anything. Instead, type canonset.com into your browser and sign in: anything real from us is also in your account. Then forward the message to support@canonset.com.
Also read our original-work policy: every answer must be your own work.